For more than 40 years, DIAL-AN-ANGEL® has been providing services to Australian families and businesses. Our Angels have built a solid reputation for being on time, undertaking their bookings and assignments with enthusiasm and completing them to and beyond their clients’ satisfaction. We are recognised as Australia's leader in Home and Family Care Agencies.

Here are a few samples of what some of our Clients and Angels say about us.

From our Clients

Nanny:

We were looking for a nanny for our daughter so we dialled an angel, literally! We saw 6 different ladies in relation to the position we needed to fill and they were all fantastic. I checked out a few nanny agencies and decided to use DIAL AN ANGEL simply because their website was well laid out and I found the contact details I needed within seconds of opening the page. I am glad we went through DIAL AN ANGEL because our nanny really is an angel!

I just wanted to let you know that Catherine has been FANTASTIC! She is so lovely and easy going and trust worthy and unflappable...and a lovely person too! Thanks again!

Aged care:

Very comforting and a great feeling of security was experienced after my first call to DIAL AN ANGEL

I was extremely well looked after and arrived for my appointment in good time. Shopping afterwards was a pleasure with someone so caring.

Sylvia was lovely. She picked me up on time and looked after me very well. She also (unasked) brought in and folded my washing so one less task for me to do. She is a delightful person and well fits the term Angel.

Housekeeping & cleaning:

 

I just would like to say thank you to my angel for the following reasons. Her professionalism, thorough cleaning and attention to details. I have already recommended your service to all my friends and families. I believe the service you are providing is truly a life changing experience for any one.

It was a joy to come home and continually find little things such as the kettle shining along with other chrome appliances, bathroom window cleaned, doors and their handles gleaming. Not to mention all the other things I had requested."

The co-ordinator was a lovely lady and very very helpful. I rang late on Friday afternoon requesting a cleaner and the cleaner was there the next day at 9am. Now that's service!"

Child care - overseas visitor:

Outstanding. If you can send me an Angel to live in Canada that would be great!

We were very satisfied with our DIAL-AN-ANGEL experience. We felt our daughter was in good hands and we had few concerns during our absences.

My family stayed at the Shangri-La in early February and I wanted to thank you for the services that you provided for us while we were in Sydney, Australia. The sitters were terrific and my children enjoyed the time with them.

Home & corporate functions:

 

I would like to thank you sincerely for the very kind donation of a staff member to assist us in the kitchen on the day. Pamela worked very hard and was an obliging and diligent worker. We certainly have a soft spot for her and she is a credit to your Organisation. The success of the day depends on the generosity of people and businesses such as yours to ensure a relaxed and informal approach to celebrating and validating the hard work carers perform each and every day. We, as a group, are grateful for the very generous donation and I can assure you that Pamela was busy all day assisting with the preparation of all foods. Again, Sincere thanks for all you have done.

Katie and Sally were wonderful! Our event ran smoothly with their help. We were able to enjoy the day without worrying about the work involved.

In-home nursing:

Just a quick thank you for the professional and efficient way you helped facilitate my mum's transfer and flight from Caloundra Hospital to Sydney.  The nurse you recommended was a delightful and caring lady who treated my mum first class all the way. Thank you and your organisation so much, for such a straight-forward and uneventful process.

It is now over two years since we engaged your services and from the beginning we have been very happy with everyone concerned and have no need for changes.

Lorraine and Helen have indeed been terrific Angels and I couldn’t have managed without them. They have made my recuperation on Bribie possible and enjoyable. As well as physical help, they have buoyed my morale with their bubbly personalities and they have given me plenty of encouragement, and these are both important parts of the recuperation process.

Child care - babysitting:

Elga was fantastic! Within 3 seconds she had me at ease (the nervous father syndrome), had my daughter reading nighttime stories and our little boy was just about asleep. My wife and I were able to get out for the evening (a rare event) knowing a true Angel was with our children. Your company for the second time has left us with truly positive experiences.

Louise was brilliant, made my first experience very easy and would recommend your services to all friends and family.

I just wanted to say thank you to Dian who looked after our son while we were on holidays recently. She was terrific with him - he loved her and talked about her for days! I was extremely pleased with the professionalism of the whole company, especially receiving a call to tell me about the babysitter who had been assigned, and then a call from Dian herself before the day. I will definitely be using your service again and wouldn't hesitate to recommend you.

I just wanted to let you know that we had a great experience with an Angel from the Gold Coast centre. She was well-spoken, presentable, and above all, affectionate and attentive to our kids. She agreed to arrive 45 minutes early to acquaint herself with our routine and the children. I would just like to ask if there is any way that you could recommend an Angel from your Melbourne office that has a similar manner to Kelly as we would like in the future to use your services again but live in Melbourne and don't have any recommendations from friends or family.

Corporate services

I was attending a work conference in Sydney this week and travelling from Brisbane, my employer thankfully advanced in its support for returning mums to work and arranged the use of your service for babysitting. My Angel called me before I left Brisbane to chat about Emily and reassure me she would be there and was more than capable of looking after my little princess. Sue was an absolute treat, Emily was totally happy, well rested, fed and enjoyed a great two days at the beach with Sue. It made my stay so much easier and the travel back to Brisbane that night a delight as Emily was in good form. So many thanks to Sue, please pass on our thanks, an absolute star you have on your books. (We wished she lived in Brisbane!!)

It was a delight working on this with you and thanks so much for all your help - you really made this an easy job. 

Child care - special event

I would also like to mention that the service that your organisation provided on our wedding day, looking after 25 young children, was invaluable and an integral part of our special day's success.

Childcare - emergency nanny

The Lindfield Office was professional and courteous tending our needs and matching an Angel to suit the job. Angel Michelle arrived on the doorstep and with in the hour was preparing dinner and getting to know the children. The children could keep their routine of school and sport activities in their own environment. The dog also enjoyed a regular walk and attention.

Medico-legal reporting

On behalf of the legal team I would like to thank you for your detailed report and contribution you made to this case.

Corporate services - babysitting

The Veritas programme went really well - we received many positive comments from the clients, guests, mums and dads. Thank you to you and to your Angels for the great job and we will definitely be in touch the next time we have a need for babysitting services.

Corporate services – breakfast presentation

It was a real pleasure to able to take advantage of your kind offer to address our members. The feedback has been excellent and I certainly gained the impression on the day that everyone present really got a lot out of your presentations. The stats back that up and you have both received the highest ratings of any speakers we have had to date. 98% of those present awarded you the highest rating for quality of presentation and content!”
Family Business Australia - South Australia Branch

Contact us today and experience the different approach employed by Australia’s leading home & family agency.

From our Angels

Although I only worked for a short while before taking up a permanent position I was very happy with the assignments I was given. I had had an unpleasant experience with another agency that was operating at the time and to find your agency was a real blessing. I am so pleased that Dial-An-Angel has had such a successful 40 years and may you look forward to another 40+

Thank you again for all that you have done for me. I never dreamt on the first day I walked through the office door that I would experience half the adventures that I have.

On entering the building, I was promptly greeted and shown to where the interview was to be conducted. I found Deborah to be happy, approachable and I felt that she had a genuine interest in my needs. I appreciated her professional and caring approach as she conducted the interview. I can't wait to commence employment with your professional agency.

I first registered with the Newcastle office in 1994 and since then I have done many different jobs from domestic cleaning to Nannying. DIAL-AN-ANGEL is a great company to work for and really care about their Angels.

I've been registered with DIAL-AN-ANGEL for a number of years and during that time I have enjoyed working with the team at Lindfield. Their approach is helpful and accommodating and the service is professional, yet warm and friendly. Nothing is too much trouble. I would highly recommend becoming an Angel as it is a very rewarding and fulfilling job.

I have been registered for three years as a child care Angel and I really enjoy the flexibility and variety of working with people from all walks of life. DIAL-AN-ANGEL conducts in-service training to keep our skills up to date and also provide an opportunity to interact with other Angels on a social level.

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